Frequently Asked Questions
How do I place an order?
How do I place an order?
1. Choose your favorite product.
2. Submit your favorite picture and sizing/color requirements.
3. Place your order and let us do the rest!
We will reach out by email within 48 hrs for design approval if added to your cart!
Can you ship to my country?
Can you ship to my country?
We ship worldwide! If there are shipping options available at checkout, rest assured we will ship there!
Can I see the design and outline before it's made?
Can I see the design and outline before it's made?
Yes! Within 48 hrs you will receive a preview of your art by email. If you included "Outline Approval" in your purchase, you can request changes before the product begins production.Keep an eye out for that email! ❤️
Do you only draw couples?
Do you only draw couples?
we can outline almost anything.
It can be a family member, pet, teacher, best friend, someone who has passed away etc. The person that out of 7.7 billion people on this earth, they became your favorite.
How do I submit multiple pictures?
How do I submit multiple pictures?
Our website only allows 1 attachment to be submitted per item. But you have a few options:
- You can create a collage of your favorite pictures and submit that, or
- You can create a zip file with your images and submit that.
If you want to combine 2 of your photos into one outline (people from one, backgroun from another, for example), just place those specific instructions on the notes of your order.
Can I cancel after an order is placed?
Can I cancel after an order is placed?
Due to all orders being personalized, we do not accept returns or cancellations but we will make sure that you are satisfied with your order! 😊❤️